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If you need information regarding the ASYCUDA programme in general and/or the functionalities of the software and underlying technical aspects, please send emails to

For queries by ASYCUDA user administrations to UNCTAD/ASYCUDA Programme please contact your respective ASYCUDA Regional Coordinators.

If you are not a customs user and wish to receive guidance to use the system in your country please contact your customs administration’s ASYCUDA support focal point.

By adhering to the above-suggested approach your request shall be processed and addressed expeditiously. We thank you for your understanding and look forward to hearing from you.

ASYCUDA Programme
Bocage Pavillion 1,
UNCTAD/DTL, Palais Des Nations,
1211, Geneva, Switzerland